Gain an Edge in Safety and Claims handling With
DMC EDGE
DMC Edge empowers companies with transportation, logistics, and warehousing operations to run safer and more efficiently. With our dedicated risk engineering safety and compliance consulting and contract claims services, we help organizations realize strategies to reduce loss frequency, control claim severity, and strengthen long-term financial outcomes.
Who We Serve
DMC Edge is available to any company with transportation, logistics, or warehousing exposure seeking to elevate their safety operations, proactively reduce risk, and improve claims outcomes. Our comprehensive risk engineering and third-party administrative claims services are available to DMC Insurance customers, or they can be purchased individually.
Our Mission
To help organizations build safer, more efficient workplaces with better control over their total cost of risk. By combining expert guidance in claims handling and risk management with actionable, data-driven insights, we aim to protect their people, minimize their exposure to costly claims and litigation, and secure their future success.
Why DMC Edge?
As experts in safety and claims management, we help organizations prevent and respond to losses. Our risk engineers provide expert consultation to improve operations and drive safer outcomes, potentially saving thousands through proactive risk management. Our disciplined claims team ensures thorough handling to control costs, accelerate resolution, and reduce volatility.
Who We Serve
DMC Edge is available to any company with transportation, logistics, or warehousing exposure seeking to elevate their safety operations, proactively reduce risk, and improve claims outcomes. Our comprehensive risk engineering and third-party administrative claims services are included with any DMC insurance policy, or they can be purchased individually.
Our Mission
To help organizations build safer, more efficient workplaces with better control over their long-term financial stability. By combining expert guidance in claims handling and risk management with actionable, data-driven insights, we aim to protect their people, minimize their exposure to costly claims and litigation, and secure their future success.
Why DMC Edge?
As experts in safety and claims management, we help organizations prevent and respond to losses. Our risk engineers provide expert consultation to improve operations and drive safer outcomes, potentially saving thousands through proactive risk management. Our disciplined claims team ensures thorough handling to control costs, accelerate resolution, and reduce volatility.
Risk Engineering Services
Our risk engineers collaborate with you to develop service plans tailored to your unique needs. Our offerings may include:
Driver Qualification & Performance
Expert guidance on onboarding, retention, and coaching, supported by in-depth driver reviews
Safety Operations & Technology Reviews
Assessment of operational practices and safety technologies to identify hazards and enhance effectiveness
Compliance & Safety Reviews
Comprehensive mock DOT/OSHA inspections to ensure regulatory and policy adherence
Corporate Safety Culture
Development of safety-first policies and training programs for lasting organizational cohesion and well-being
Driver Qualification & Performance
Expert guidance on onboarding, retention, and coaching, supported by in-depth driver reviews
Safety Operations & Technology Reviews
Assessment of operational practices and safety technologies to identify hazards and enhance effectiveness
Compliance & Safety Reviews
Comprehensive mock DOT/OSHA inspections to ensure regulatory and policy adherence
Corporate Safety Culture
Development of safety-first policies and training programs for lasting organizational cohesion and well-being
Data-Driven Insights & Consultation
Leverage advanced analysis of historical data and predictive modeling to uncover trends, pinpoint emerging risks, and inform strategic decisions
Fleet Safety Audits
Evaluation of compliance and safety performance, with tailored improvement plans
Contract & Vendor Reviews
Identification of liability gaps and recommendations for safety solutions
Claims handling Services
Our team manages with a disciplined approach that emphasizes early evaluation, timely communication, and appropriate settlement authority, helping reduce claim duration, control expenses, and limit unnecessary escalation.
» Dedicated claims professional assigned to your account
» 24/7 claim intake and reporting support
» Low caseloads for each claims specialist to ensure your claims get the attention they need
» Active reserve and settlement management
» Litigation management and defense coordination
» Access to detailed loss runs and claim reporting
» Highly vetted national vendor and defense attorney network
» Special Investigation Unit (SIU), surveillance, subrogation, and medical bill review to maximize recoveries
CLAIMS HANDLING Services
Our team manages with a disciplined approach that emphasizes early evaluation, timely communication, and appropriate settlement authority, helping reduce claim duration, control expenses, and limit unnecessary escalation.
» Dedicated claims professional assigned to your account
» 24/7 claim intake and reporting support
» Low caseloads for each claims specialist to ensure your claims get the attention they need
» Active reserve and settlement management
» Litigation management and defense coordination
» Access to detailed loss runs and claim reporting
» Highly vetted national vendor and defense attorney network
» Special Investigation Unit (SIU), surveillance, subrogation, and medical bill review to maximize recoveries
Proven Results
Our clients see measurable improvements within the first year:
“It is invaluable to have our DMC Edge risk engineer’s industry experience and wealth of knowledge as a resource. They truly understand our issues and what we deal with daily. It makes for a very good partnership.”
– VP of Safety at a National Trucking and Logistics Company
“I personally work with DMC Edge Claims and have had open lines of communication and a very good experience. I feel like DMC is on top of the claims rather than letting the claims run themselves. I have not had a situation where we think we would have handled the claim differently.”
– Director of Risk Management at a National Bulk Transportation Carrier
$35M SAVED BY CLIENTS IN THE PAST YEAR THROUGH THE IMPLEMENTATION OF OUR RISK ENGINEERING RECOMMENDATIONS
OUR CUSTOMERS HAVE REDUCED THEIR INJURY ACCIDENTS BY 17%, WHILE THE INDUSTRY HAS SEEN AN INCREASE OF 30%
OUR PROACTIVE CLAIM HANDLING PLAYBOOK HAS RESULTED IN $150M OF SAVINGS FOR OUR CUSTOMERS OVER THE PAST 5 YEARS
Proven Results
Our clients see measurable improvements within the first year:
$35M SAVED BY CLIENTS IN THE PAST YEAR THROUGH THE IMPLEMENTATION OF OUR RISK ENGINEERING RECOMMENDATIONS
OUR CUSTOMERS HAVE REDUCED THEIR INJURY ACCIDENTS BY 17%, WHILE THE INDUSTRY HAS SEEN AN INCREASE OF 30%
OUR PROACTIVE CLAIM HANDLING PLAYBOOK HAS RESULTED IN $150M OF SAVINGS FOR OUR CUSTOMERS OVER THE PAST 5 YEARS
“It is invaluable to have our DMC risk engineer’s industry experience and wealth of knowledge as a resource. They truly understand our issues and what we deal with daily. It makes for a very good partnership.” – VP of Safety at a National Trucking and Logistics Company
“I personally work with DMC Edge Claims and have had open lines of communication and a very good experience. I feel like DMC is on top of the claims rather than letting the claims run themselves. I have not had a situation where we think we would have handled the claim differently.” – Director of Risk Management at a National Bulk Transportation Carrier
Customized Solutions: How We Work
Our teams develop customized service plans based on the specific needs and improvements that will best service your company. Depending on the services engaged, we evaluate your operations, existing policies, and loss history to find gaps, enhancement opportunities, and areas of financial exposure.
This process can vary, but may include the following phases:
- Exploratory meetings and scope development
- Data analysis deep dive, including loss and claim trends
- Reviews of existing policies, safety compliance, and claim handling practices
- Technology reviews, assistance, and training
- Management and workforce training
- Progress reporting
- Reassessment and next-steps discussions
Communication & Support Programs
After our evaluation and recommendations, we reinforce your new safety, compliance, and claim management initiatives through a range of support programs:
- Onsite Counsel: Management and driver training sessions at your facility
- Safety Campaigns: Multimedia campaigns to promote safety objectives and reinforce loss prevention
- Seminars & Webinars: Ongoing education on compliance, risk management, and effective claim handling practices
Success Stories
Below are examples of the work our teams do on a regular basis to provide value to our partners.
REDUCED ACCIDENTS BY 19% AND HOURS OF SERVICE VIOLATIONS BY 15%
DMC Risk Engineering implemented a cohesive strategy for a customer involving data analysis, predictive modeling, and training resources, leading to significant safety improvements.
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DIMINISHING THE DATA NOISE TO FIND ACTIONABLE INSIGHTS
Our team sorted through an extraordinary amount of data to provide targeted, data-backed coaching opportunities to a customer, helping them get safer.
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IMPROVED CSA UNSAFE DRIVING SCORE BY 16%
The DMC Risk Engineering department proposed a safety campaign and utilized data-driven reports to identify risky driving behaviors, enabling a customer to significantly improve their CSA Unsafe Driving score by an impressive 16% within three months.
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CUSTOMIZED DATA ANALYSIS REDUCES CRASH FREQUENCY
A customer partnered with our risk engineering team to reduce the frequency of sideswipe accidents by 8% within a six-month time period.
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STRATEGIC RISK MANAGEMENT DELIVERS SAFER ROADS AND SAVINGS
By partnering with DMC risk engineering, a customer recently achieved a 58% reduction in sideswipe crashes, a 50% reduction in rear-end crashes, and a 67% decrease in speeding violations, resulting in estimated savings of over $1.6M.
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DATA INSIGHTS AND EXECUTIVE ENGAGEMENT TRANSFORM SAFETY COMPLIANCE
Risk Engineering’s collaboration with a customer led to improved safety practices, including a significant reduction in vehicle maintenance violations.
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DATA INSIGHTS AND EXECUTIVE ENGAGEMENT
TRANSFORM SAFETY COMPLIANCE
A DMC risk engineer aimed to help a client reduce their lighting-related vehicle maintenance violations and set a goal to reduce their violation scores by 8% in 5 months. By utilizing a combination of DMC reports and CSA data analyses, the risk engineer provided detailed information on violations by Vehicle Identification Number (VIN) for both trailers and tractors, pinpointing where most issues were occurring. The DMC risk engineer also engaged with the customer’s executive team, encouraging them to take a more visible role in fostering compliance. The leadership team, eager to find a solution, began conducting regular on-site visits to terminals alongside the safety team. During these visits, they conducted performance assessments and random inspections, reinforcing a culture of safety and compliance.
The customer shattered their 5-month goal, and within 9 months, they have reduced their maintenance violations that are directly related to lighting by 46%. These initiatives have significantly improved the customer’s maintenance practices, reflecting a positive trajectory toward enhanced safety standards and operational excellence.
STRATEGIC RISK MANAGEMENT DELIVERS SAFER ROADS AND SAVINGS
After reviewing a customer’s loss reports, DMC Risk Engineering found that sideswipe and rear-end collisions were the most frequent preventable crashes. To address this, our risk engineer worked closely with terminal managers across multiple locations, setting safety goals to reduce crashes and speeding violations.
He established regular communications and visits, presenting detailed loss reports with heatmaps to highlight trends and problem areas. Terminal managers were coached to interpret these reports and track trends independently. Training was tailored to address sideswipe and rear-end incidents, focusing on lane awareness, mirror adjustments, and blind spot checks. This process fostered ongoing safety discussions between managers and drivers.
At one terminal, a “safety corner” was created to display educational materials and encourage safety dialogue, boosting driver engagement. Another initiative prioritized speed scores on daily driver scorecards, with bonuses for those who consistently followed speed limits.
These efforts led to a 58% reduction in sideswipe crashes, a 50% reduction in rear-end crashes, and a 67% decrease in speeding violations, saving over $1.6M. This partnership highlights the value of targeted risk management and the impact of DMC’s risk engineering in improving road safety and delivering significant financial savings.
CUSTOMIZED DATA ANALYSIS REDUCES CRASH FREQUENCY
Our team used DMC data to create customized loss analysis reports, organizing the information by crash type and terminal. Each month, our risk engineer presented and reviewed these reports with the customer’s safety team.
The client provided our team with access to their telematics data, and with that access, our team was also able to complete a thorough speed and space-management review. The data was cross-referenced with loss analysis reports to create a targeted driver coaching strategy.
Additionally, our risk engineer recommended and helped implement a new camera system and fender mirrors that are more effective for their operation type than their trucks’ previous equipment. With the analytical support and guidance from our risk engineer, the customer lowered their sideswipe crash frequency by an impressive 12% over the six-month period, exceeding their original goal.
IMPROVED CSA UNSAFE DRIVING SCORE BY 16%
A DMC customer was looking to improve their CSA Unsafe Driving score, which was trending into alert status, and reached out for assistance. Their dedicated DMC risk engineer worked with them to enhance their safety campaigns. The risk engineer provided various reports that exposed where the company’s violations were occurring, including customized reports from the DMC Data Science department using FMCSA data that uncovered key insights regarding inspections, violations, and crashes.
The customer was very receptive and took focused action. Within three months of this collaboration, their Unsafe Driving score had improved by 16% and was no longer on the verge of alert status.
DIMINISHING THE DATA NOISE TO FIND ACTIONABLE INSIGHTS
A customer was looking for help assessing which driver violations they should prioritize. Our Risk Engineering team analyzed the company’s driving data over a 12-month period. From this baseline, there were thousands of system-triggered speeding events among 250 drivers at 15 different terminals. The customer was not equipped to identify where to prioritize resources. After some initial study of loss history by the DMC risk engineer, we dug deeper to determine which were the most concerning events. They created a new event type that combined when a speeding alert immediately preceded a hard braking alert. In the risk engineer’s opinion, this was indicative of speeding in congested areas or other situations that were more likely to result in a severe accident.
Starting from this prioritized alert combination, we were able to reduce the most critical observations by 99.9% and identify the small subset of drivers that gave rise to this new, more consequential event type. By isolating the most at-risk drivers of the large driving force, we provided data-backed, targeted coaching opportunities for our customer’s safety team.
The customer now has a data framework they can utilize to monitor and address these incidents going forward, helping them prevent future accidents.
REDUCED ACCIDENTS BY 19% AND HOURS OF SERVICE VIOLATIONS BY 15%
DMC’s Risk Engineering department set a goal with a customer to reduce their preventable DOT accidents and Hours of Service violations. To achieve this, the DMC risk engineer provided regular analyses of their Compliance, Safety, and Accountability (CSA) and loss data, as well as a predictive model for their CSA scores. We also introduced them to training resources to help address their most acute opportunities.
As a result of this initiative, the client implemented a detailed communication plan that regularly provided performance information to drivers and the president of the trucking operation. The senior-level support from within the organization helped to expedite the progress in reducing violations and accidents. Since implementing these new procedures, the company has reduced their monthly DOT recordable accidents by 19% and reduced their Hours of Service violations by 15%.
Get Started Today
Take the first step toward safer and more cost efficient operations. Contact DMC Edge to learn how we can help your business achieve meaningful safety improvements and reduce claim losses.
Get Started Today
Take the first step toward safer and more cost efficient operations. Contact DMC Edge to learn how we can help your business achieve meaningful safety improvements and reduce claim losses.
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GET IN TOUCH WITH OUR TEAM
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