GAIN AN EDGE IN CLAIMS HANDLING WITH
DMC Edge – Claims Services
DMC Edge – Claims Services offers world-class third-party administration for companies in transportation, logistics, and warehousing. Our dedicated team helps clients manage claim activity, control claim severity, and achieve stronger long-term financial outcomes, whether or not DMC provides their insurance coverage.
Who We Serve
DMC Edge – Claims Services is available to companies with transportation, logistics, or warehousing exposure seeking stronger claims outcomes and better control over claim costs. It’s designed for organizations that need disciplined third-party administrative claims administration tailored to their operations and risk profile.
Our Approach
We take a disciplined, hands-on approach to claims management, focusing on early evaluation, consistent communications, and appropriate resolution strategies. Our goal is to control costs, reduce claim duration, and deliver the best possible outcomes.
Why DMC Edge?
As experts in claims management, we help organizations respond to losses. Our disciplined claims team ensures thorough handling to control costs, accelerate resolution, and reduce volatility.
Who We Serve
DMC Edge – Claims Services is available to companies with transportation, logistics, or warehousing exposure seeking stronger claims outcomes and better control over claim costs. It’s designed for organizations that need disciplined third-party administrative claims administration tailored to their operations and risk profile.
Our Approach
We take a disciplined, hands-on approach to claims management, focusing on early evaluation, consistent communications, and appropriate resolution strategies. Our goal is to control costs, reduce claim duration, and deliver the best possible outcomes.
Why DMC Edge?
As experts in claims management, we help organizations respond to losses. Our disciplined claims team ensures thorough handling to control costs, accelerate resolution, and reduce volatility.
Claims handling Services
Our team manages with a disciplined approach that emphasizes early evaluation, timely communication, and appropriate settlement authority, helping reduce claim duration, control expenses, and limit unnecessary escalation.
»  Dedicated claims professional assigned to your account
»  24/7 claim intake and reporting support
»  Low caseloads for each claims specialist to ensure your claims get the attention they need
»  Active reserve and settlement management
»  Litigation management and defense coordination
»  Access to detailed loss runs and claim reporting
»  Highly vetted national vendor and defense attorney network
»  Special Investigation Unit (SIU), surveillance, subrogation, and medical bill review to maximize recoveries
CLAIMS HANDLING Services
Our team manages with a disciplined approach that emphasizes early evaluation, timely communication, and appropriate settlement authority, helping reduce claim duration, control expenses, and limit unnecessary escalation.
»  Dedicated claims professional assigned to your account
»  24/7 claim intake and reporting support
»  Low caseloads for each claims specialist to ensure your claims get the attention they need
»  Active reserve and settlement management
»  Litigation management and defense coordination
»  Access to detailed loss runs and claim reporting
»  Highly vetted national vendor and defense attorney network
»  Special Investigation Unit (SIU), surveillance, subrogation, and medical bill review to maximize recoveries
 DMC EDGE VS. THE COMPETITION
43%
Less Claim Payout
We are 2x faster to make an offer on injury claims and take 25% less time to settle the claim, leading to average settlements 43% lower with DMC Edge – Claims Services.
30%
Faster Claim Closing
We close claims 30% faster than the competition on average, helping to keep costs from rising over time.
40%
Lower Expense Costs
Expense costs tied to resolving claims are 40% lower at DMC than our competitor’s expenses.
We are proactive and thoughtful in our approach, working to achieve strong outcomes while minimizing exposure to claim accelerants. On average, our claim payouts are lower than the competition. We do not resolve claims by paying more than what is fair and appropriate, instead, our deep industry knowledge and ability to build rapport allows us to quickly uncover the facts of each case to reach a fair and timely resolution.
OUR CUSTOMERS’ EXPERIENCE
Our clients see measurable results within the first year:
OUR PROACTIVE CLAIM HANDLING PLAYBOOK HAS RESULTED IN $150M OF SAVINGS FOR OUR CUSTOMERS OVER THE PAST 5 YEARS
“The DMC Edge – Claims Services team may be the best that we have ever had. They proactively move a claim forward and are focused on cost savings. They are very, very good.”
“I am very pleased with the DMC Edge – Claims Services team. They are extremely responsive, and they keep open lines of communication. I have not had a situation where I think we would have handled the claim differently.”
“The DMC Edge – Claims Services team spends our money like they’re spending their own. They’re very proactive and know how to work a claim. It’s been a wonderful experience.”
OUR CUSTOMERS’ EXPERIENCE
Our clients see measurable results within the first year:
OUR PROACTIVE CLAIM HANDLING PLAYBOOK HAS RESULTED IN $150M OF SAVINGS FOR OUR CUSTOMERS OVER THE PAST 5 YEARS
“The DMC Edge – Claims Services team may be the best that we have ever had. They proactively move a claim forward and are focused on cost savings. They are very, very good.”
“I am very pleased with the DMC Edge – Claims Services team. They are extremely responsive, and they keep open lines of communication. I have not had a situation where I think we would have handled the claim differently.”
“The DMC Edge – Claims Services team spends our money like they’re spending their own. They’re very proactive and know how to work a claim. It’s been a wonderful experience.”
Your Dedicated Partner in Claims Management
Personalized Service and Dedicated Contacts
You are assigned a dedicated claims contact who will review with you your status of claims, reserve authority, settlement authority, and payments. Our claims process is tailored to your desired level of involvement.
Transparent and Responsive
We keep the lines of communication open and provide transparency with every claim we handle for your company. Each of our clients is assigned a specialist to ensure that your claims are handled consistently and resolved as quickly as possible. We pride ourselves on our disciplined processes and high-touch claims handling.
Results
We achieve results for our clients through our expertise and network of qualified vendors and defense attorneys. In the event a claim results in litigation, we use strict management procedures and protocols to ensure the best possible outcome for each claim.
Get Started Today
Contact us to learn how we can help your business maximize claims results.
Are you already an insurance customer with us and looking for a third-party claims administrator?
Discover more about our Contract Claims Services.
GET IN TOUCH WITH OUR TEAM
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